Shipping Information


GENERAL SHIPPING INFORMATION


Oreck.com no longer ships to Canada, Puerto Rico, The Virgin Islands, Guam, a PO Box, an APO, or other military address. These addresses can still be used for a billing address, but you will need to ship to a different address. If you need to ship products to any of these types of addresses, please call our customer service department to place the order at 800-989-3535 Monday - Friday 9:00 a.m. to 6:00 p.m. EST. Oreck.com uses FedEx as the carrier to ship our products when the Standard Delivery option is selected at checkout. RECONDITIONED UNITS are not eligible for second day or express shipping.Free standard shipping on orders above $99.99. Standard shipping is not available for truck shipments* over 200lbs. *Orders over 200lbs will be sent Truck and subject to a $50 fee in addition to the corresponding shipping charge. Effective July 1, 2022, all sales delivered to Colorado will have a $0.27 Retail Delivery Fee included with the sales tax.


PAYMENTS


All dollar amounts shown on Oreck.com are in U.S. dollars. Payment is accepted using Mastercard, Visa, Discover, American Express, and PayPal. Debit cards, as well as credit cards, are accepted.


CANADIAN CUSTOMERS


Oreck.com does not ship to Canada from our website. Please visit Contact Us. If you need assistance, or if you have a parts request, our customer service team can take your order. Please call 800-989-3535 Monday - Friday 9:00 a.m. to 6:00 p.m. EST for assistance. Have a question about your order? Please email or call customer service 800-989-3535 Monday - Friday 9:00 a.m. to 6:00 p.m. EST.