Product Recall
Oreck® Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard
Recall Summary
Name of Product: Oreck Discover Upright Vacuums
Hazard: The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.
Remedy: Repair
Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" Here.
Consumer Contact: Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at https://oreck.com/pages/recall or www.oreck.com and click on “Product Recall” at the bottom of the page for more information
Find Full U.S Consumer Product Safety Commission Recall Report Here.
Frequently Asked Questions
Why is the firm conducting this recall?
Why is the firm conducting this recall?
How can I tell if my Oreck Discover vacuum is affected by the recall?
How can I tell if my Oreck Discover vacuum is affected by the recall?
How can I take advantage of the recall?
How can I take advantage of the recall?
What if I do not live near an Oreck dealer?
What if I do not live near an Oreck dealer?
What is the problem with my Oreck Discover vacuum?
What is the problem with my Oreck Discover vacuum?
My Oreck Discover vacuum appears to be operating okay. Can I continue to use it?
My Oreck Discover vacuum appears to be operating okay. Can I continue to use it?
I no longer have the receipt for the product. Can I still receive a free repair?
I no longer have the receipt for the product. Can I still receive a free repair?
How long will it take for the repair to be completed?
How long will it take for the repair to be completed?
Can I repair the product myself?
Can I repair the product myself?
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Please complete the form below for order quantities that exceed 3 units. A sales agent will contact you within 24-48 business hours with a quote.